As part of our efforts to improve Passenger Experience, we want to empower staff to offer a service that modern consumers want to use. Under the brand Transporting People, we help operators to work with their own staff to develop new services, making the most of opportunities created by new tech and mobility services.
Don’t forget that there are already some great people working in transport!
We’ve met loads of transport professionals keen to offer a great service. So, we interviewed some of them to find out what they have to say about how they’ve developed their skills and experiences.
We’re always on the lookout for people with new and interesting things to say so get in touch if you’d like to contribute!
Sadly we can’t arrange video interviews with all the interesting people in transport, so we’ve emailed a few instead. These are posted here.
The Rail Alliance’s Marcus Mayers talks about how rail travel will change in future with more integrated journeys. This provides opportunities for young people to develop new tech tools and solutions to bring journeys together.